Scope of Work
FF&E Procurement
Furniture, lighting, kitchen, bathroom, outdoor, textiles, accessories and art objects. Single consolidated specification, one point of contact, one timeline.
Logistics & Customs
Export documentation, customs clearance Switzerland → Italy, white-glove delivery coordination with local installers on-site.
Bespoke Item Management
Three custom pieces required non-standard finishes and direct factory negotiation: staircase metal elements, master bathroom freestanding tub surround, and a made-to-order kitchen island top in Calacatta marble.
Smart Home & Security
Ajax security system and KNX lighting scenes integrated at project stage — not retrofitted. Programmed and commissioned in coordination with the local electrician.
The Approach
The project had a strong design identity from the start: natural materials, regional references, a deliberate tension between the comfort of contemporary living and the soul of a northern Italian villa. Our role was not to reinterpret the concept — it was to protect it through procurement.
Challenges
The Window Bath
The freestanding bathtub in the master bathroom needed to be positioned precisely beneath a structural window opening — which meant the piece had to be confirmed before the window frame was finalised. We coordinated measurements between the sanitary ware supplier, the architect and the site contractor across three countries in real time.
The Terrace Threshold
The client’s priority was a seamless flow between interior and terrace. This required the outdoor furniture to be specified in parallel with the interior flooring — both had to meet at the same finish level and visual temperature. We managed both scopes simultaneously to ensure the materials arrived on the same installation week.
The family moved in on schedule. Every piece arrived as specified. The staircase is exactly what the architect drew. The bathtub faces the lake.
In Numbers
Client Note
We had worked with procurement intermediaries before. The difference here was accountability — one person who knew every item, every deadline, every problem before it became one. The project didn’t feel like a supply chain. It felt managed.
Private client, Lake Orta
